Integrate Your Facebook Business Page With Yobi

  • Yobi Facebook Integration
  • Yobi Facebook Integration
  • Yobi Facebook Integration
  • Yobi Facebook Integration
  • Yobi Facebook Integration
With Yobi you can send and respond to Facebook messages in one platform.
 
All customer conversations are viewable/searchable by your entire team. All past conversations are stored under each individual contact.
 
Mary may respond to an initial inquiry from your Facebook Page one day. Sara then responds to a follow up question a few days later. Both Mary and Sara will be able to view the entire conversation that customer initiated. Both through your Facebook Page and all other forms of communication.
Yobi Facebook Integration

  • Login to Yobi with your username and password

  • Go to Settings > Channels and click Facebook Integration. Or go to this link.

  • A window will pop up to start the Facebook Page integration.

  • Double check and confirm if you are logged in to the correct Facebook account that has Admin access to your Facebook Business page.

Yobi Facebook Integration

  • A list of all the Facebook Business pages that you have Admin access to will be shown.

  • Choose the correct Facebook Business page you want to connect with Yobi.

  • Once you choose a Facebook Business page, you need to confirm what Yobi is allowed to do. We recommend ticking all boxes for full integration.

  • Choose the correct Facebook Business page you want to connect with Yobi.

Yobi Facebook Integration
Yobi Facebook Integration

  • Now you can receive Facebook Messenger messages from customers on Yobi!

  • You can also assign a team member to a conversation, make sure to add users to your team.