Award Winning AI Company

Integrate Yobi WithInstagram.

Connect with your Instagram followers and build long lasting customer relationships.


Connect your Instagram business page

Add another channel into your Inbox with Instagram direct messages.

Improve Instagram interactions

You or your team can respond to new and existing customers anytime or anywhere.

Never Miss an Opportunity

Never miss out on a question or concerns coming from one of the most popular channels.

Benefits of Yobi's Instagram Integration

Instagram Direct Messages

You and your team members and now respond to Instagram direct messages without ever leaving the Yobi App.


Every channel includes an open audio line that anyone can join for quick, ad hoc conversations.

Inquiries or Concerns

Improve team productivity by scheduling messages, using snippets, and assigning tasks.

Improve Relationships

Having all communications in one place allows for the most effective way to communicate and break down barriers between a team.

With Yobi you can receive and respond to
Instagram direct messages in one app.

All customer conversations are viewable/searchable by your entire team. All past conversations are stored under each individual contact.

Link Instagram Page

  Login to Yobi with your username and password.

  Go to Settings > Channels and click Instagram Integration. Or go to this link.

  A window will pop up to start the Instagram integration.

  Double check and confirm if you are logged in to the correct Facebook account that has Admin access to your Facebook Business page.

Instagram Integration
Link Instagram Page

  A new window will show if the integration was successful.

Add Team Members To Your Team And Assign To Conversations

Now you can receive and respond to Instagram direct messages on Yobi!

You can also assign a team member to a conversation, so make sure to add users to your team.


For the integration to work correctly, make sure you have:

  • Instagram business account or creator.
  • At least 1,000 Instagram followers.
  • Have your Facebook page connected to your Instagram account.
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